Runnr.ai
- Information Technology & Software Solutions
- Technology
- Guest experience
- Operations
Runnr.ai is a platform designed for hotels to enhance guest communication through AI-driven, automated messaging.
Runnr.ai uses WhatsApp to pro-actively engage with guests from pre-arrival to post-departure, without the need for front desk intervention.
Next to Whatsapp, Runnr.ai offers a webchat for hotel website and a direct integration with the booking.com inbox. This delivers a unified inbox for hotels.
The platform offers features like:
- multilingual support
- guest analytics
- seamless integration with existing hotel management systems.
Runnr.ai helps to improve guest experience, reduce the operational workload for hotel staff, and increase upsell opportunities.