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On-demand webinars and sessions
How providing consumers with clarity on value-for-money can reduce reliance on OTAs
Unlike the pricing of items in retail, there are no regulated value-for-money signals with hotel rates. If value-for-money was clear to consumers when booking hotels they would book more confidently and be less easily persuaded by the urgency and scarcity tactics used by OTAs today. In this presentation Brian will demonstrate a new pricing standard that hotels can use to demonstrate value, improve conversion rates and depend less on OTA channels.
Speaker:
- Brian Reeves, Founder - GOPPAR
Download the presentation here.
How successful revenue management acts as the basis for a secure future with increasing profits
With examples ranging from a small family business, a 700-bedroom city center hotel, management companies and small to mid-sized hotel groups, listen to HotelPartner in a discussion with hoteliers on revenue management, the challenges many hoteliers face, but where the opportunities lie and what is needed to increase top-line revenue.
Chairperson:
- Robert Holland, Managing Director UK & Ireland - HotelPartner
Speakers:
- Ashish Gupta, Independent Hospitality Consultant
- Arun Kumar, General Manager - Westmont Hospitality
- Florence Alloing, Group General Manager - Georgian and Victorian House Hotel
Stand out to sell out
A look at how hotels need to showcase their differences, understand their audience and find strong routes to stand out amongst a strong competitive landscape. We’ll deep dive into marketing practices on every level of budget, explore location leveraging tactics and head back to basics on marketing strategies that every hotel should be adopting.
Chairperson:
- Petra Clayton, Director - Custard Communications
Speakers:
- Kalindi Juneja, CEO - Pride of Britain Hotels
- David Petitt, Head of Marketing - AB Hotels
- Mark Radda, Founder - Radda Brand
How to cope with current challenges – revenue, qualified staff, digitalization & increasing costs
With rising costs, increasing uncertainty and challenges in recruitment, are external service providers the answer to many questions that hoteliers are looking for? Listen to HotelPartner, Hotelfone and Umi Digital as they get interviewed by a hotelier about the benefits of external collaborations, their services and how they successfully support hotels across Europe and the UK overcome the same challenges.
Chairperson:
- Harry Fielder, Managing Director - UMI Digital
Speakers:
- John Stevenson, Managing Director - ZeroProcure
- Serena von der Heyde, Owner - Georgian House Hotel & Victorian House Hotel
- Roddy Whiteford, Founder & Managing Director - Hotelfone
- Florian Augustin, CCO - Hotel Partner
Gen Z travellers: where and when are the zoomers spending their money?
80 Days will present their latest findings on Gen Z travel habits asking when, how and where this generation are spending their money. Come along to catch up on the latest trends and ask Sam any burning questions about the noughties travellers.
Speakers:
- Sam Weston, Marketing Manager - 80 Days
Download the presentation here.
Hotels are not just a place to lay your head the future is multifaceted
It's the age old debate: how can a hotel generate additional revenue? How can businesses get a slice of these untapped money pots? There are some creative and dynamic minds out there, answering these very questions and putting their ingenius schemes into motion. Come along to this session to hear how inventive marketing and insightful offerings can combine to help you win big.
Chairperson:
- Peter Hancock, Speaker and Presenter - Hancock Speaks
Speakers:
- Paul Bayliss MBE, General Manager - Hotel Brooklyn
- Tara Robinson, Marketing Director - Eden Hotels
- Chris Penn, Co-founder - Birch
- Ben Harper, Group Managing Director - Watergate Bay Hotel, Beach Retreats and Another Place
Elevating the hotel restaurant
Chefs and General Managers face a daily battle with their menus: reduced and overpriced stock, calorie-counting consumers, and delivery delays are just the tip of the iceberg. But recipe creativity shouldn't have to suffer as a result. Talented chefs from across the industry discuss how they face up to these challenges and manage to present sustainable, creative, delicious dishes to their patrons.
Chairperson:
- Steve Walpole - Steve Walpole Ltd
Speakers:
- Andy Britton, Head Chef - Howards House Hotel
- Rob Jones, Executive Chef - Upham Pub Group
- Veryan Palmer, Director - The Headland, Cornwall
ESG: How to save the planet (and your business)
We all know the benefits of running a socially responsible business, but how easy is it to achieve and what are the economic drivers behind it? How do you communicate your eco-friendly progress to your guests and consumers? We hear from environmentalists both from within and outside of the industry to see what can be learnt.
Chairperson:
- Jacqueline Kneebone, Regional Director for ESG - Lore Group London
Speakers:
- Phillipa Hughes, Managing Director - The Bull Inn
- Jenny Herrera, CEO - Good Business Foundation
- Natalie Campbell MBE, Co-CEO - Belu water
- Jessamy Beeson-Jones, European Sales and Marketing Director - Karma Cola
First steps on the path to a more compliant business model
As was laid out at COP26 last November, the hospitality industry has a lot of work to do. Hotels have been warned they must reduce carbon emissions by 66% in eight years time and by 90% by 2050. Join Considerate Group as they outline next steps in an industry wide bid for greater sustainability across the board.
Speaker:
- Richard Williamson, CCO - Considerate Group
Download the presentation here.
What does it cost to be sustainable? Finance and funding in the world of ESG
Starting out on your sustainability journey can be a daunting prospect. Come along to this advice session where industry experts and fellow green hoteliers will share top tips on how to navigate the complicated world of eco-funding and the jargon that goes along with it.
Chairperson:
- Emily Newman, Co-founder - NewDog PR
Speakers:
- Eljesa Saciri, Hotel Manager - The Zetter Townhouse
- Louise Carr-Merino, Sustainable Hospitality and Leisure Awards Manager - Keep Britain Tidy
- Sarah Duncan, Sustainability (ESG) Consultant - Author of The Ethical Business Book Sleeping Lion
State of the Nation
In this session we'll explore the big picture across Benelux's hotel industry. The last two years have been unprecedented, but how do we move forward? And where do we go from here? Join us to discuss the opportunities, implications and possibilities for you and your hotel.
Speaker:
- Rosianne Kindler, Account Manager Benelux and France - STR- Leader in Data benchmarking, analytics and marketplace insights
Big Brand Thinking: Opportunities in A Post-Pandemic World
In this session we'll hear from three big name brands, from outside the world hospitality. Join us for ideas, inspiration, and to uncover the opportunities for your business.
Host: Thom Roelofs, Project Leader & Freelance Interviewer - Bookboon Publishers
Speakers:
- Jos Kuilboer, Operational Director - Heineken
- Maurits van der Sluis, Chief Operating Officer / Raad van Bestuur - RAI Amsterdam
- John Harris, Vice President of Business Development - Freemotion Fitness
Experience Vs. Transformation: Stand Out from the Crowd
In today's world, consumers are seeking more than just 'experience'. They crave something authentic. Providing your guests with a meaningful stay, presents you with an unmissable opportunity to stand out from the crowd. But how can you connect with them on the most personal level?
Host: Ajay Kapur, Bachelor Program Manager - Hotelschool The Hague
Speakers:
- Michelle Zandbergen, Owner - Hotel Craftsmen
- Bruno Bont, Owner - Hotel Not Hotel
- Niels De Jong, Head of Operations - CityHub
Through The Keyhole: How Well Do You Know Your Guests?
Collecting information from your guests is no longer enough, it's how you translate that information that counts! Join our expert panel as they discuss how hotel businesses of all sizes can manage customer data to optimise the guest experience and boost your bottom line.
Host: Patrick Brand, Co-founder - Hoteliers.com
Speakers:
- Geert Buskes, Owner - Effecty
- Frank Iwema, Founder - Franklyview
- Tonco Tijdeman, Lecturer Information & Communication Management - Hotelschool the Hague
Exclusive articles, interviews, and reports
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Chris Wayne-Wills, CEO of Crerar Hotels – a high quality, privately owned five and four star hotel group in Scotland – takes over as UKHospitality Scotland Chairman from Calum Ross, owner and propriet ... -
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Independent Hotel Show London sat down with long-standing event partner AA to learn more about the award scheme and some of the key trends impacting on the independent hotel sector. -
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HOTEL BOAT&CO is nestled in the Amsterdam neighbourhood of the Houthavens, an area that like the hotel, has entrepreneurship and eco-friendly ideas at its core. The Independent Hotel Show team hopped ... -
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Independent Hotel Show Event Manager Glenn Wallace heads down to Devon to visit Phillipa Hughes, Managing Director of The Bull Inn, Totnes, an organic, ethical pub and hotel, to discuss sourcing suppl ... -
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Storm Corrie is raging over Amsterdam and the hotel business is slowly starting up again with the first tourists visiting the city. We meet at The Craftsmen Kitchen, a space next to the hotel where lo ... -
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The Director of Business Development of Hoteliers.com, Patrick Brand has been asked by us to perform interviews about market developments with some key hoteliers. When I walk into the lobby of Hotel E ... -
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The Director of Business Development of Hoteliers.com, Patrick Brand has been asked by IHS to perform interviews about market developments with some key hoteliers. Floris van Vliet, a young, 27-year-o ... -
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The Director of Business Development of Hoteliers.com, Patrick Brand has been asked by us to perform interviews about market developments with some key hoteliers. In the fifth part of this series, I v ...
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